Member app
The app your members already use.
With your name on it.
It carries the thing they open it for — the code that gets them through the door — and then everything else sits one tap away from that. The plan their trainer wrote. What they ate. Where their measurements were three months ago. Who else from the gym is on the leaderboard this week.
01 / What it is
One app, one gym, one member record
A member's profile belongs to your gym. Their plans, their logs, their photographs and their measurements are your gym's data, and a member who joins a second gym on the platform gets a second record there rather than dragging yours across.
The app is published under your gym's name and branding on both stores. Members find it by searching for you, not for us.
Everything a member can do in it is listed further down this page, including the handful of screens that are not finished. We would rather you found those here than in month three.
Measured 23 August 2026
420,624
member records across the platform
12,370,692
check-ins recorded since December 2023, by every method together
Two counts off the production database, not a marketing estimate. Ask us to run them again while you watch.
02 / Coverage
Everything a member can actually do
The third column is the one worth reading. It says who puts the data there, which decides how much of this happens on its own and how much is somebody's job.
| Area | What the member does | Who puts it there |
|---|---|---|
| Getting in | Shows a QR that lives for sixty seconds, or types the gym's short code, or opens the gate from the app | The app, on request |
| Attendance history | Sees every visit, including the ones made on a fingerprint or a card | The door, whichever way they came through it |
| Workout plan | Follows the plan their trainer assigned, or picks a general one, logs sets and weight, sees personal records and calories | Their trainer, or the member |
| Diet plan and food diary | Follows the plan their dietician assigned, logs meals, watches calories and macros against a target | Their trainer or dietician |
| Water, steps, habits | Sets a target and marks the day off, daily, weekly and overall | The member |
| Measurements and photographs | Sees where their measurements were and where they are; uploads before-and-after photographs to a transformation gallery | The trainer records measurements. See the note below this table. |
| Forms | Fills in the PAR-Q readiness questionnaire and their medical history once, from their own phone | The member, before their first session |
| Challenges | Joins a challenge, tracks the tasks in it, posts progress, claps, comments, and watches the leaderboard and the player of the day | You run the challenge; members supply everything else |
| Community feed | Posts, uploads video, likes, comments, follows other members, sends friend requests, blocks and reports | Members, with moderation on your side |
| Shop | Buys supplements, merchandise or a meal subscription from your store; cart, coupons, delivery slots, order history and disputes | You stock it |
| Membership and money | Sees their current subscriptions and expiry dates, their store-credit wallet balance, and their invoices | The front desk, when a plan is sold |
| Live sessions | Joins a video session their trainer has started | The trainer. Runs on Jitsi — see the note below. |
| Referrals | Refers somebody, and sees what happened to the referrals they made | The member |
| Notifications | Receives push offers and announcements you send | You |
| Leaving | Deletes their account and their data from inside the app, without emailing anyone | The member. Apple and Google both require this and it is built. |
03 / Exercises and food
Where the exercises and the food actually come from
Other gym software advertises a number here. Two and a half thousand exercises. Twelve thousand foods. Our old page said both, and both were wrong, so here is what is true instead.
The exercise library and the food database are tables belonging to your gym. You start with a starter sheet, import more from a spreadsheet, and add your own as you go — your coaching cues, your equipment names, the regional dishes your members actually eat and no global database has ever heard of.
Every food item carries protein, fat, carbohydrate, fibre and calories per unit, which is what the diary needs to add a day up. The calorie and macro figures our own reference data uses are cited on a public page, source by source, rather than asserted.
The seed sheet that ships in our repository has 239 exercises in it. That is the honest starting number, and every gym we have set up has ended somewhere different.
A workout plan, end to end
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The trainer builds it
Days, exercises, sets, reps and load, in the plan builder on the trainer dashboard.
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It is copied onto the member
Assigning takes a copy rather than a link, so editing the master plan next month does not silently rewrite the training somebody already did.
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The member logs the session
Weight and reps per set, from the floor, on their phone.
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The log answers back
Personal records, calories for the session, and a progress view the trainer can see from their own side.
04 / The parts that are not finished
Four things we would rather you heard now
A demo can hide these. A month of use cannot, so there is no point in the demo hiding them.
There are other endpoints in the app that return an empty list rather than data — a handful of older screens that were superseded and never removed. If a specific screen matters to your gym, name it on the call and we will open it in front of you rather than describe it.
See it with a member logged in
Not a video, not a carousel of phone mockups. A real account on a real gym, with the check-in code counting down while you watch it.
Or email crm.sales@proultimate.com directly.